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FV Decipher Support

All the topics, resources needed for FV Decipher.

 
FocusVision Knowledge Base

Star Rating Question

 

 

Click here to learn how to customize the star rating element in the XML.

1:  About Star Rating Question

The star rating element utilizes a select form and must contain star values, as well as rows and/or columns. This element does not utilize flash.

  • The star rating question is mobile compatible.
    • Usability will degrade as the number of columns in a question increases (on mobile devices).
  • Matches familiar real-world usage that all respondents should be familiar with.
  • It is not a guarantee that respondents will trigger (i.e., hover-over) and read each star rating value (tooltip) before answering the question. A legend should be shown as part of the question text (or instructions) if each star rating value represents an especially unique rating.

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Learn more: Star Rating Concepts

2:  Adding a Star Rating Element

Note: You can set the "Show" filter to display only elements that are compatible or optimized for the devices allowed for your project. Click here to learn how to how verify your project settings.

To insert a star rating element, add a new survey element, select the "Dynamic" tab and choose "Star Rating". Then click "Insert".

Enter the question text into the area provided. Question instructions can be customized by overwriting the default instruction text. Add the answer options by clicking the "+New Star Tool Tip" and "+New Row".

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Enter all answer options in the appropriate sections. Star rating elements must contain star rating values, as well as rows and/or columns. Do not number the answer options unless you want numbering to appear for the respondent. The system will automatically provide labels/numbers for the answer options, which you can edit later in "Options".

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All answers will appear in the question box with labels (ch1, ch2, ch3) (r1, r2, r3) (c1, c2, c3). Labels with the "ch" prefix indicate choices (i.e. star values) elements. Labels with the "r" prefix indicate row elements. Labels with the "c" prefix indicate column/button elements. You may edit the answer options by selecting the "Star Tooltip Actions", "Row Actions" and/or "Column Actions". Click "Answer Piping" to show rows based on the answers of a previous question; to learn more, click here.

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You can preview the element at any time by clicking on "Preview" located at the top right corner of the element. To find out more about previewing an element, click here.

3:  Style Settings

To configure the display settings for the star rating element, click the "Style: Star Rating" link.

The "Question Display Options" window will appear. You may configure the settings for the star rating element using the options on the left. Additional information about each feature will appear when you mouse-over the text. Click "Preview" to preview the settings.

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4:  Options for a Star Rating Element

The options available are located on the right side of the screen in Builder's stage. You can set rules for the entire question by clicking near the question text or set rules for individual rows or columns by clicking on the row or column you wish to edit. The option section will show the question, row or column text, label and type you have selected to edit.

4.1:  General Options

Each of the following options, when altered, affect all attributes within the star rating element.

  • Label: The label assigned to the element. You may edit the default label for the star rating element here.
  • Type: Displays the element type. You may change the element type to multi-select, number, select or text.
  • Show If: Allows you to create new logic conditions or select an existing logic condition for the element. For more information, click here.
  • Languages: Select what languages the element will show in if the survey has multiple languages. The default is "all languages".
  • Mandatory: When checked this option will force respondents to provide a response. The respondent will be unable to continue the survey without completing the question.
  • Randomize: Items can be randomized by rows, columns, or both. To watch a video tutorial, click here.
  • Randomize Groups: This option is available if there are row groups. When checked this option will randomize the groups.
  • Rating/Scale: Enables nets in the report. To learn how to set up your rating scale preferences in the report, click here.
  • More Options: Use the dropdown menu to select less commonly used options. Once selected, you will be able to specify the setting for that option. For more information on each option, click here.
  • Raw Options: If you prefer to manually enter the XML options, use the "Raw Options" dialog. This is useful for copying and pasting options between survey elements.

4.2:  Choice (Star Rating) Options

These options only affect specific choice (i.e., star) line attributes.

  • Label: The label assigned to the choice. You may edit the default label for the choice here.
  • Data value: The value assigned to the choice in the data. You may edit the default value for the choice here if the option is available.
  • Show If: Allows you to create new logic conditions or select an existing logic condition for the choice. For more information, click here.
  • Languages: Select what languages the choice will show in if the survey has multiple languages. The default is "all languages".
  • Do Not Randomize: This option is only available if the "Randomize" general option is selected. Checking this box will force the line to remain stationary. To watch a video tutorial, click here.
  • Optional: This option is only available if the "Mandatory" general option is selected. When checked it will allow for the choice to become optional and non-mandatory.
  • Hidden: The option will hide the choices from respondents.
  • More Options: Use the drop down menu to select less commonly used options. Once selected, you will be able to specify the setting for that option. For more information on each option, click here.
  • Raw Options: If you prefer to manually enter the XML options, use the "Raw Options" dialog. This is useful for copying and pasting options between survey elements.

4.3:  Row Options

These options only affect specific row line attributes.

  • Label: The label assigned to the row. You may edit the default label for the row here.
  • Data value: The value assigned to the row in the data. You may edit the default value for the row here if the option is available.
  • Show If: Allows you to create new logic conditions or select an existing logic condition for the row. For more information, click here.
  • Languages: Select what languages the row will show in if the survey has multiple languages. The default is "all languages".
  • Do Not Randomize: This option is only available if the "Randomize" general option is selected. Checking this box will force the line to remain stationary. To watch a video tutorial, click here.
  • Optional: This option is only available if the "Mandatory" general option is selected. When checked it will allow for the row to become optional and non-mandatory.
  • Open End: Allows you to add an open end response box to the row by selecting "Mandatory" or "Optional" from the drop down menu. "Mandatory" means the respondent must enter feedback in the response box to continue if the row is selected, "Optional" means that feedback is not required.
  • Hidden: This option will hide the row from respondents.
  • No Answer: This option will replace the radio button form with an exclusive check box form. It is primarily used if there is a "Don't Know" or "None of These" answer choice in the question.
  • More Options: Use the drop down menu to select less commonly used options. Once selected, you will be able to specify the setting for that option. For more information on each option, click here.
  • Raw Options: If you prefer to manually enter the XML options, use the "Raw Options" dialog. This is useful for copying and pasting options between survey elements.

4.4:  Column Options

These options only affect specific column line attributes.

  • Label: The label assigned to the column. You may edit the default label for the column here.
  • Data value: The value assigned to the column in the data. You may edit the default value for the column here if the option is available.
  • Show If: Allows you to create new logic conditions or select an existing logic condition for the column. For more information, click here.
  • Languages: Select what languages the column will show in if the survey has multiple languages. The default is "all languages".
  • Do Not Randomize: This option is only available if the "Randomize" general option is selected. Checking this box will force the line to remain stationary. To watch a video tutorial, click here.
  • Optional: This option is only available if the "Mandatory" general option is selected. When checked it will allow for the column to become optional and non-mandatory.
  • Hidden: The option will hide the column from respondents.
  • More Options: Use the drop down menu to select less commonly used options. Once selected, you will be able to specify the setting for that option. For more information on each option, click here.
  • Raw Options: If you prefer to manually enter the XML options, use the "Raw Options" dialog. This is useful for copying and pasting options between survey elements.