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FV InterVu Support

All the topics, resources needed for FV InterVu.

FocusVision Knowledge Base

Project Observer Checklist

Checklist

To make sure your InterVu project runs as smoothly as possible, follow the steps below prior to the live meeting session:

  1. Make sure you have received the access information from your Research Coordinator or Project Leader to join the live sessions.
  2. Please complete the automated testing link in advance to ensure that your computer is compatible with InterVu technology:

    http://focusvision1.adobeconnect.com/common/help/en/support/meeting_test.htm
     
  3. Review the InterVu Backroom User Guide
  4. On the live project day, login to your online meeting room early (our technician will open the platform one hour prior to your first session).  
  5. Contact InterVuProjectManager@focusvision.com if you have any questions

Additional Tips

Additionally, you'll want to keep the following details in mind for each project:

  • Audio connection details are provided during the login process.
  • Audio playback in the online meeting room will not be broadcasted until the session has started, please alert your technician through the in-room “Client Chat” if you are unable to hear once the session has begun.
  • Please allow 24 hours for your recordings to process.
  • You can access your archived recordings using the same login information as the live sessions.  
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