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Kinesis Support

All the topics, resources needed for Kinesis.


FocusVision Knowledge Base

Rewards Redemption

The 'Rewards Redemption' component will show a history of recent redemption transactions:

You may view individual transactions by clicking on the 'Action' button accessing the transaction's 'Redemption log':

You may also process pending redemptions by clicking on the 'Pending' button. After clicking on the 'Pending' button you may approve a redemption by ensuring it is checked and by clicking the 'Process All' button at the bottom of the page. Conversely, deselecting a transaction and processing will deny the redemption.

The second tab within the Rewards Redemption page will allow you to view transactions that were automatically processed, if set to do so.

Here you will be able to generate reports containing these records. Please ensure that your date range is correct when generating your CSV.

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