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Kinesis Support

All the topics, resources needed for Kinesis.

 

FocusVision Knowledge Base

Communities

This section outlines the basics of creating and managing a community within KinesisPanel. Here, we’ll learn everything we need to know to create an engaging community display, manage our panelists' interaction with our community, and create design templates for our email sends.

The exercise at the end of this section allows you to test your knowledge of the content related to Communities. If you have any questions about the content or would like a dedicated training session, please reach out to your account team to coordinate.

Community Design

We’ll begin by customizing our community to provide an engaging web page for panelists to interact with. When building a community, we have the option to start from scratch or to modify the default community template. In this lesson, we'll learn how to use these options to design a custom community that is on brand while providing panelists with all the information they need.

Reference Materials

Community Management

Now that we've set the look and feel of our community page, it’s time to fine-tune how panelists interact with the page. In this lesson, we’ll learn about the various administration settings for our community, as well as how to monitor panelists' interactions with our community page.

Reference Materials

Email Design Templates

Email design templates allow users to format and brand community emails, survey invitations, and newsletters. While email content comes from previously created content templates, email layout is controlled through these design templates. In this lesson, we'll learn about the customization options available for both HTML and responsive email design templates.

Reference Materials

Community Exercise

Let’s put the content we just learned into practice! Download the exercise instructions below to practice managing your own community in a test panel.

     

    Go to Panel Management training
    Go to Project Mode training
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