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FocusVision Knowledge Base

Photo, Video, and File Collector Formats and Size Limits

Revelation accepts multiple file types in a variety of file collectors. Adding files from your participants adds a great amount of color and detail to your research. Here’s a bit of additional information about the types of files we support.

Request Photo

  • Limit is 10 MB
  • Acceptable formats: .png, .jpg, .jpeg

Request Video

Currently, there are no file size or recording limits for video upload. If using the mobile app, the app must stay open the entire time the file is uploading to be successful.

Acceptable formats: .wmv, .mov, .mp4, .avi, .3gp, .mpg, .mv4

Request File

Files uploaded to a file collector will display as a link for the Researcher.

Acceptable formats: .csv, .doc, .docx, .pdf, .rtf, .tar, .txt, .xls, .xlsx, .zip, .ppt, .pptx, .mp3, .aac, .wav, .ogg, .m4p, .m4a

If you meet the above requirements yet experience any problems uploading to the platform, please try switching your browser to Google Chrome. If you still experience a problem, please contact Revelation’s Technical Support team at re-support@focusvision.com

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