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FocusVision Knowledge Base

How Can I Get A Photo Or Video From My Phone Onto My Computer?

iPhone users go here:


Android users read below:


You can use use these simple instructions to get media onto your computer from your Android device:

  1.  Connect your Android phone to your computer using your USB cable.
  2.  The critical step: On your Android phone, pull down the notification window (aka "window shade") and tap USB connected.
  3.  A notification window will appear. Tap Mount. Your phone will enter USB storage mode.
  4.  Find the removable storage drive. On a PC, navigate to My Computer and look for a new removable storage drive. On a Mac, the drive will appear on your desktop.
  5.  Open the DCIM folder, and find, then Drag-and-drop the video to your desktop.
  6.  In your phone’s notification window, tap Turn off USB storage.
  7.  Unplug your phone and you’re all set.

Once you get your videos to your Desktop, you can head over to, log in using the credentials that you use on the phone, and upload to the activity of your choice.

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