To reset a lost or forgotten password, navigate to the FocusVision home page and select your product from the list. Then click “Forgot Password” on the login page:
You will be prompted to enter your email address for the password reset. Enter your address and click "Submit"
Once sent, a message displays to confirm that a reset email has been sent to your email address.
The Reset Email
The reset email is sent from FocusVision at firstname.lastname@example.org and it includes a brief message with a link to reset your password.
Once received, click “Click here to reset your password” to continue with the reset:
You will then be redirected to the password setup page to create a new password for your account. Once you click "Submit", you will be redirected to the login page, where you can use your new password to login.
Note: Passwords must be a minimum of eight characters long and contain a capital letter, lowercase letter, number, and special character.