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Video Insights Support

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FocusVision Knowledge Base

What’s the best way to order transcripts?

  • Through our Video On Demand tool you can order transcripts by first selecting the video that you want transcribed. From here, select the transcript tab and then click on the Request Transcript button.

  • Though Video Insights the best way to order a transcript is by contacting our support team. From VI, click on the blue help button, enter the necessary information (Project Number, video name etc.) and click send!

  • With either option a member of our support team will reach out to confirm the transcript order.

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