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FV Video Insights Support

All the topics, resources needed for FV Video Insights.

FocusVision Knowledge Base

Quick Start Guide

Accessing a Project

1. Click on Projects in the upper right and choose your project from the dropdown.

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2. View the Summary page for a quick, organized snapshot of the specific project.

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Conducting a Basic Search

1. Input keyword(s) into the Search field and select “All projects” or a specific project name from the dropdown.  Then click on the magnifying glass.

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2. The basic search results offer several sorting and display options.

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3. To open an asset, click on the image.  Here you can watch a video and read the transcript.  Menu options display in the upper right.  Click on Analyze to add tags and make clips. 

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Conducting an Advanced Search

1. From the Home page, click on Advanced Search to drill down further into your data.

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2. On the left, select from the General and Advanced Search Categories. After filters are set, click on View Results.  *Advanced Search Categories will only appear if a custom taxonomy framework was created in the language of your business.

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Creating a Video Clip (with a transcript)

1. From the displayed search results, click on Responses and click on the Editor icon.

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2. In the open response, highlight text in the transcript to create a video clip.  Give the clip a title, add notes if desired, then click Save. Click the right arrow to get to the next response.

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Creating a Video Clip (without a transcript)

1. From the displayed search results, click on Responses and click on the Editor icon.

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2. In the open response, set the start and end points by dragging the green and red flags on the player. Fine tune with the Set Start and Set End time signatures. Give the clip a title, add notes if desired, then click Save. Click the right arrow to get to the next response.

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Creating a Workspace (a place for creating, editing and collaborating)

1. Click on My Work in the upper menu bar.

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2. Click on Create Workspace.

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3. Enter workspace details and then click on Save Changes.

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Adding Content to a Workspace

Once you’ve searched and modified your content, select your specific asset(s) and click on the “Add to Workspace” button.  You can add an individual asset or all assets at once.

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Inviting Others to a Workspace and Assigning Access Rights

Click on My Work, then click on the workspace you’d like to open.  In the Members section in the lower right, enter the email address of the invitee, then click on Invite.  Once a member has been added, designate Editor or Viewer rights depending on the level of access you wish to grant.

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Creating a Playlist (highlight reel of video clips)

1. Open a workspace, then click on the Playlist icon in the Create section.

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2. Drag and drop any video clips from the Available Content section into the Playlist Timeline.  Reorder the clips and insert custom clip or playlist captions, if desired.  Name it and click Save.

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3. Finalizing your playlist will pull the clips together into a single video.  To finalize your playlist, check that Continuous Play is on, click on Save, then click on Finalize.  A pop up will appear, click on Finalize Now.

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Creating a Highlight (online multi-media report for visual storytelling)

1. Open a workspace, then click on the Highlight icon in the Create section.

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2. Give your Highlight a name, description and cover image.  Click on the Layouts tab and choose from a variety of templates.

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3. Click on the Content tab, then drag and drop research assets into the template.  Add supporting text next to the assets.  Click on Preview to see the final layout, then click on Save.

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Downloading Content from a Workspace

1. From a workspace, click on the image of any asset to open it up. 

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2. For playlists, click on the Download link. A Download pop up will appear with 2 download options.  Both will download in MP4 format.

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3. To download video clips, click on the Download link.  A message with a link to your Downloads will appear at the top of the screen.

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4. To download files, images or video responses, click on the Download link.  These will download directly to your desktop.  Files and images will download in their original format

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5. For video clips and playlists, an email with a link to your Downloads section will be sent.  

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Sharing Content from a Workspace

1. From a workspace, click on the Share link on the preview tile of any asset.  A shareable URL can be copied and emailed to others.

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2. For enterprise clients, playlists and highlights can also be shared with all project or Enterprise users in the Insights & Ideas section. Open a playlist or highlight and click Edit under Options.

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3. Click on the Share button.  A pop up will appear with 3 sharing options.  Select any or all of the options.  If “In Projects” and/or “Entire Company” options are checked, an email with a link to the shared asset will be sent from FV Video Insights to the project users and/or Enterprise users.  The asset will appear in the Ideas & Insights section for those users.

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4. The Ideas & Insights section displays collections (groups of assets) and highlights. Select a filtering option and/or search by title.  Click on the preview tile to open the Collection/Highlight.

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